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Common facility-executive title, metro Mumbai, mid-level experience and broad soft-services skills drive high applicant competition.
Medium because FM soft-services skills transfer across sectors but require site-specific vendor experience.
Moderate due to role-specific soft-services experience and vendor compliance despite no explicit years.
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Oversee and supervise all soft services at HDFC Zenith House Mahalaxmi, including housekeeping, horticulture, pest control, waste management, and CRM activities as per contract.
Conduct helpdesk ticket analysis, ensure timely resolution of requests/complaints, and report weekly challenges to stakeholders.
Maintain and monitor documentation, coordinate with onsite teams/vendors for service quality, conduct staff training, risk assessments, and prepare various operational reports.
Experience in managing soft service facilities or similar operations: Not explicitly mentioned in the JD.
No explicit educational qualification stated.
Notice period: Not explicitly mentioned.
Location requirement: Mahalaxmi (implied), working onsite in facility management context.
Experienced in facility management focusing on soft services with operational oversight and vendor coordination.
Skilled in documentation management, complaint resolution processes, and reporting to multiple stakeholders.
Capable of conducting trainings and risk assessments to improve service quality at commercial facility sites.