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Entry-level, common NOC skillset in Bangalore increases applicant competition.
Telecom core network and BSS focus makes skills less transferable across industries.
Explicit 0–3 years and NOC process requirements create moderate shortlisting filters.
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Monitor end-to-end Mobile Telecom Core Network and BSS components for KPIs and alarms.
Perform first level incident management including triage, acknowledgment, troubleshooting, and routing incidents to L2 teams.
Coordinate with third-party vendors and manage emergency incident bridges, conduct periodic network health checks, and ensure SLA adherence.
Bachelor's degree in Engineering or equivalent technical qualification.
0–3 years experience in Telecom Networking or Technical NOC Operations.
Good understanding of L1 NOC processes, SLA management, KPI and alarm monitoring.
Strong English communication skills (speaking and typing).
Familiarity with L1 NOC operational workflows and incident management.
Ability to analyze dashboards and KPI data to identify and correlate network issues.
Comfortable coordinating incident management with vendors and escalating appropriately.