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Tier-1 brand and metro location but senior specialized role reduces applicant density.
Site IT operations skills transfer across industries, but regulated and event-technology experience increases sensitivity.
Explicit 12+ years, managerial, regulated and technical skill requirements make shortlisting highly strict.
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Lead IT operations at AstraZeneca’s Mumbai site ensuring stable, secure services and operational readiness for key business events.
Manage and coordinate local IT support teams and vendors to meet SLAs, support collaboration technologies, and deliver high-quality user support.
Drive local IT projects, compliance, asset management, risk mitigation, and continuous improvements aligned with global initiatives.
12+ years of experience in Site IT operations, end-user support, workplace technology, or related IT service delivery.
Proven experience managing local IT support teams and third-party vendors.
Strong knowledge of workplace technologies, collaboration tools, video conferencing platforms, and IT compliance processes.
Work Experience Required: 12+ years (explicitly mentioned)
Experienced in managing local IT operations within large, regulated or complex environments supporting business-critical meetings and events.
Skilled in collaborating with global and regional teams to implement site-wide IT initiatives and process improvements.
Demonstrates ability to manage multiple priorities under pressure, with strong problem-solving and stakeholder communication skills.