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Tier-1 brand but senior, specialized SAP/infrastructure role reduces general applicant density.
Requires manufacturing domain knowledge, SAP/Infrastructure expertise, and CXO stakeholder experience, limiting cross-industry transferability.
Explicit 15–18 years, mandatory Infrastructure/SAP and manufacturing experience, and program management skills tighten shortlisting.
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Own end-to-end customer engagement including account management, service delivery, and project/program execution for Managed Services (Infrastructure SAP) and development initiatives.
Lead customer interactions at CXO and CEO levels to translate business objectives into IT outcomes ensuring predictable delivery, service stability, and financial performance.
Manage programs/projects with hands-on expertise in either Infrastructure or SAP landscapes within enterprise IT environments.
15-18 years of relevant experience including program/project management in enterprise IT.
Mandatory domain experience in either Infrastructure or SAP (one compulsory).
Bachelor’s degree in Engineering, MCA, or MBA is required.
Work Experience Required: Prior experience as Program Manager or Project Manager, strong Managed Services management, and proven CXO/CEO stakeholder engagement.
Experienced in managing Managed Services and application maintenance services alongside IT projects in manufacturing domain.
Strong understanding of manufacturing business processes, specifically Purchasing, Sales, and Finance.
Proven ability to handle financial governance including budgeting, forecasting, and P&L management in IT projects.