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Tier-1 bank and metro location increase applicants, niche ITRS Geneos requirement reduces competition.
Monitoring skills are transferable but ITRS Geneos specialty and financial-services preference limit portability.
Explicit 6+ years and mandatory ITRS Geneos/monitoring experience create strict shortlisting filters.
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Operate and maintain the enterprise ITRS Geneos and ITRS Analytics monitoring platforms including configuration, upgrades, and health checks.
Provide Level 2 operational support and troubleshooting for monitoring-related incidents impacting critical business services.
Lead onboarding of applications and business services into monitoring solutions, implement alerting and dashboards, and drive operational improvements and analytics adoption.
Bachelor's degree or equivalent in IT or related field.
At least 6 years IT experience with 4+ years supporting enterprise monitoring platforms, specifically hands-on with ITRS Geneos and Analytics.
Experience in production support or operations environment; knowledge of Linux/Unix, Windows, and SQL.
Basic scripting skills in Shell, Python, or PowerShell; excellent analytical and troubleshooting capabilities.
Experienced in large-scale or financial services enterprise environments operating complex monitoring platforms.
Proficient in collaborating with application, infrastructure, middleware, and database teams to implement and support monitoring and observability solutions.
Experienced with observability tools (e.g., Splunk, AppDynamics) and familiar with cloud environments (AWS, Azure, or GCP) and ITIL production support practices.