ServiceNow IRM -Platform Engineer
Zensar Technologies (company site, opens in a new tab)BengaluruOn-siteDirect career pageEst. 10–18 LPA
Posted on 30 Aug
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Job description
Structured overview of role & requirements
About This Role
- Manage and maintain the health, performance, and capacity of enterprise ServiceNow IRM environments within a regulated banking context.
- Plan and execute ServiceNow platform upgrades, patches, hotfixes, plugin activations, and instance cloning while ensuring secure and compliant operations.
- Support IRM/GRC processes including Risks, Controls, Testing, Issues, and Policies, along with incident root-cause analysis and coordination with ServiceNow Support.
Minimum Requirements
- Experience supporting and managing ServiceNow IRM/GRC modules in an enterprise environment.
- Strong ServiceNow platform engineering skills including upgrades, performance troubleshooting, security roles, ACLs, and integrations.
- Familiarity with banking regulatory controls, change management, audit, security, and risk compliance processes.
- Work Experience Required: Not explicitly mentioned in the JD.
Ideal Candidate Profile
- Technically proficient in ServiceNow platform management and IRM/GRC operations within highly regulated environments, preferably banking.
- Experienced in handling complex platform issues including performance tuning and root cause analysis.
- Comfortable operating in structured, regulated environments with strict change management and governance requirements.