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Tier-1 brand, common mid-level collections role, and metro-region location increase candidate competition.
Role requires motor-finance collections and repossession experience, limiting cross-industry transferability.
Requires specific collections, repossession and vendor management experience, so moderate shortlisting strictness.
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Achieve collection targets and key performance metrics through team management of CREs/LREs/AMRs.
Maintain direct engagement with challenging customer groups through visits to enhance collections.
Oversee branch collection operations including document management, audit compliance, repossession activities, and vendor management.
Graduate degree mandatory.
Experience with managing collections teams (CREs, LREs, AMRs) required.
Work Experience Required: Not explicitly mentioned in the JD.
Location: Mohali, Jubilee Square (implied onsite requirement).
Experienced in managing and aligning team performance to achieve collection and KPA targets in motor finance collections.
Skilled in handling customer relationships involving difficult-to-reach customers through direct engagement.
Capable of managing audit compliance, document control, vendor relationships, and smooth branch operations in a collections environment.