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Strong brand, metro location, and a popular sales/branch role increase candidate competition.
Role requires specialized gold-loan custody, branch operations and regulatory experience, limiting cross-industry transferability.
Requires domain-specific KYC, custody and compliance skills but no explicit years or certifications stated.
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Oversee end-to-end branch operations for gold loan business including sourcing, appraisal, disbursement, renewals, and closures ensuring TAT and SLA adherence.
Manage secure custody, storage, and audit of pledged gold and related documentation with strict control over vault operations and valuation standards.
Drive compliance with regulatory norms, conduct audits, lead risk mitigation, and support branch teams while enabling business growth through operational readiness and reporting.
Graduate degree required; preference for B.Com, BBA, B.Sc; MBA/PGDM or relevant certifications preferred.
Knowledge and experience in gold loan operations, branch banking, KYC, compliance, and regulatory requirements.
Skills in team management, risk management, cash handling, reconciliation, and MS Excel/operational MIS reporting.
Work Experience Required: Not explicitly mentioned in the JD.
Experience managing comprehensive branch-level gold loan operations with focus on process compliance and customer service excellence.
Ability to lead branch teams, drive operational productivity, maintain audit readiness, and handle risk in a regulated financial environment.
Comfortable supporting sales growth through backend operational enablement and generating actionable MIS insights.