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Recognizable bank brand and broad UX remit increase applicants, while seniority lowers candidate density.
Medium — core UX skills transferable, but banking domain and compliance needs increase industry specificity.
Medium — requires specific UX, service-design and product collaboration skills though no explicit years mandated.
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Plan, create, and present human-centered design solutions influencing product roadmaps and demonstrating their success potential.
Design omni-channel experiences that are accessible, inclusive, improve customer satisfaction, and drive product adoption.
Collaborate across teams in an agile environment to integrate design throughout the entire release cycle and align deliverables to brand and business goals.
User experience design experience.
Experience with human-centered design methods such as design thinking, service design, and research/insights.
Work Experience Required: Not explicitly mentioned in the JD.
No mandatory educational degree or location requirements explicitly mentioned.
Deep understanding of customer needs informed by internal/external research including persona and journey mapping.
Proven ability to collaborate closely with product managers, engineers, and agilists to execute product vision and roadmaps.
Skilled at facilitating cross-functional human-centered design sessions to identify user pain points and continuous product improvements.