Experience Designer (3)
U.S. Bank (company site, opens in a new tab)ChennaiOn-siteDirect career pageEst. 10–18 LPA
Posted on 28 Aug
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Job description
Structured overview of role & requirements
About This Role
- Develop and deliver human-centered, omni-channel digital and human experiences aligned with business goals to improve customer satisfaction and product adoption.
- Leverage design-thinking, service design, and research insights to create strategic ideas influencing product roadmaps and ensuring solution success.
- Collaborate cross-functionally within an agile environment to integrate and validate designs across discovery, delivery, and assessment phases, ensuring adherence to design systems and brand alignment.
Minimum Requirements
- User experience design experience required.
- Work Experience Required: Not explicitly mentioned in the JD.
- Familiarity with design-thinking, user-centered design, product strategy, customer experience research, and performance measurement.
- Ability to conduct competitive analysis and translate business, technical, and user needs into accessible and inclusive end-to-end experiences.
Ideal Candidate Profile
- Experienced with synchronizing product model system elements to achieve business results using design systems, service blueprints, and KPIs.
- Strong skills in facilitating human-centered design sessions and collaborating closely with product managers, engineers, and agile teams to execute product vision.
- Able to translate complex customer research into actionable design solutions that enhance customer empathy and continuous product improvement.