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Generalist after-sales field role, metro location, and broad skillset create moderate competition.
Requires equipment-specific field service and customer-facing skills, moderately limiting cross-industry transferability.
No explicit years or certifications; practical field experience and safety compliance will be evaluated.
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Plan and schedule daily field service operations, including assigning engineers and providing technical support.
Lead on-site diagnosis and resolution of critical customer issues, conducting technical analysis and preparing investigation reports.
Coordinate critical project execution and oversee system testing, commissioning, documentation, and handover to customers, while managing safety and team performance KPIs.
Work Experience Required: Not explicitly mentioned in the JD.
Technical expertise in field service operations and customer issue resolution is implied but not explicitly stated.
Not explicitly mentioned: degree requirements, specific technical skills, regulatory or location constraints.
Not explicitly mentioned: notice period or mandatory certifications.
Experienced in managing day-to-day field service activities and leading technical issue resolution at customer sites.
Capable of owning critical projects end-to-end including coordination, testing, commissioning, and customer handover.
Focused on safety compliance and performance management through monitoring KPIs and driving improvements.