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Metro location, generalist operations PM title, and broad skillset yield moderate applicant competition.
Core program management skills transfer across industries, though financial-services and CRM experience increase domain specificity.
Explicit 8+ years requirement plus preferred PMP and industry experience create moderately strict shortlisting.
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Oversee and drive operational transitions, business operations, and related programs ensuring on-time and on-budget implementation.
Analyze operational data to identify trends, develop reports/dashboards tracking KPIs, and present findings to management.
Coordinate major transitions (financial, technological, operational, governance) and generate program health reports considering cost, efficiency, and timelines.
Bachelor’s degree or equivalent professional experience.
Minimum of 8 years related work experience (or 6 years with advanced degree).
Experience with project management tools such as MS Project, Excel, and Jira.
Fluent written and oral communication in English is required.
Experienced in managing operational projects and transitions, with strong skills in risk assessment and mitigation.
Proficient in data analysis, reporting, and process improvement to drive efficiency and cost reduction.
Background in financial services or enterprise software and familiarity with CRM tools like Salesforce preferred.