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Medium — metro Chennai, mid-level generalist support role, and common required skills increase applicant density.
Medium — core support and SQL skills transfer across industries, but TMS/treasury domain favors finance experience.
Medium — explicit 3-year minimum plus ITIL preference and desirable SQL/API skills impose moderate filters.
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Provide technical and production support for Treasury Management System (TMS) application used globally within F&A domain.
Manage user and master data maintenance including user accounts, AD groups, bank account integrations, and security of TMS files and folders.
Monitor system health, troubleshoot issues, collaborate with business and IT teams for process improvements, and support UAT and deployment activities.
Minimum 3 years experience in database administration, support, analysis, or related roles; production support in ERP data management/SaaS is desirable.
Knowledge of IT service management concepts, preferably ITIL or LEAN framework.
Proficiency in English with strong communication skills.
Desirable: Experience with SQL, REST API, and database management.
Experience working in IT support roles within financial applications or ERP systems, indicating domain familiarity.
Demonstrated ability to manage end-to-end production support and collaborate across business and technical stakeholders.
Comfortable with both technical maintenance tasks and process improvement initiatives in a global business environment.