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Generic project manager title, metro location, and broad agency skillset increase candidate competition.
Highly specialized ORM and crisis-communications domain knowledge limits cross-industry transferability.
Requires domain-specific reputation management experience, client-facing gravitas, and tooling fluency despite no years mandate.
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Own and manage engagement rhythms for multiple live reputation workstreams, including kickoff, milestone tracking, stakeholder updates, and delivery sign-off across sovereign, political, and enterprise clients across 18 countries.
Set and enforce engagement-management standards, design engagement architectures for new briefs, and lead cross-cell coordination during active reputation workstreams to ensure seamless handoffs among ORM, analytics, multimedia, and strategy teams.
Serve as engagement-management authority in client briefings by providing status updates, milestones, and plans; supervise intern programs and maintain quality assurance to prevent engagement drift.
Location: Based at New Delhi headquarters; onsite presence required.
Work Experience Required: Not explicitly mentioned in the JD.
Mandatory Skills: Advanced project management (workstream breakdown, dependency mapping, milestone tracking), stakeholder communication at senior levels (including CEO), risk and issue management, and experience with tools like Microsoft 365 / Google Workspace, Notion / ClickUp, Slack, Airtable, and Loom.
Availability: Immediate joining and willingness to work full-time permanent position at New Delhi HQ.
Experienced in managing reputation or online reputation management (ORM) engagements with demonstrated ability to handle high-stakes, time-sensitive projects across multiple parallel workstreams.
Strong capability in engagement-management standards, cross-functional coordination, and client-facing communication at principal and CEO levels.
Skilled mentor with experience supervising junior PMs and interns and building engagement-management culture, with operational fluency in reputation operations and documentation architecture.