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Metro location, common Project Manager title, mid-level experience, and broad cross-functional requirements raise applicant competition.
Core operations and project skills transfer across industries but lending and collections experience increases domain specificity.
Explicit 2–5 years plus preferred fintech/lending experience and strong Excel/stakeholder skills create moderate filtering.
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Monitor daily challenges and productivity issues on the ground with TeleSales and TeleCollections teams in Bengaluru operations.
Identify operational bottlenecks through data and frontline feedback, convert them into structured projects, and drive end-to-end implementation with measurable impact.
Develop dashboards, MIS, and governance mechanisms to provide leadership clear visibility on lending operations performance and issues.
2–5 years of experience in consulting, business operations, project/program management, fintech, lending, banking, or high-growth startups.
Strong proficiency in Excel/Google Sheets and comfort working with data.
Experience working directly with frontline sales or collections teams preferred.
IIT graduate preferred.
Experienced in ground-level business problem identification and structured problem-solving across cross-functional teams.
Comfortable working directly with frontline teams as well as senior leadership in a fast-paced, ambiguous fintech or lending environment.
Demonstrates high ownership to drive operational fixes from root cause analysis through implementation and impact measurement.