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Senior, specialized AML role (12+ years) reduces applicant density despite metro location and established brand.
Strong domain-specific AML and compliance expertise required, limiting easy cross-industry transferability.
Explicit 12+ years and mandatory AML transaction monitoring and management experience make shortlisting highly strict.
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Own end-to-end delivery of Transaction Monitoring alert review, investigation, case management, and escalation per approved procedures and quality standards.
Lead and manage Team Leads, Quality Analysts, and investigators, focusing on performance metrics such as productivity, quality, SLA/TAT, backlog, and utilization.
Act as primary liaison with client stakeholders and internal teams for governance, performance review, escalations, and process improvement, including reporting and risk management.
Minimum 12+ years experience in AML, Financial Crime, Compliance Operations, or Transaction Monitoring with at least 3 years in people or operations management roles.
Hands-on experience managing Transaction Monitoring alert review and investigation teams including escalation handling and documentation quality.
Strong knowledge of AML red flags, suspicious activity indicators, customer risk profiles, transaction pattern analysis, and escalation protocols.
Experience engaging in client-facing governance, performance reviews, and stakeholder communication in an operations environment.
Experienced in managing multi-role teams (Team Leads, QAs, investigators) within production-driven AML/Transaction Monitoring operations under defined SLAs and quality targets.
Skilled in operational performance management including root cause analysis and corrective action implementation to drive measurable improvements.
Comfortable handling client escalations, governance forums, and cross-functional collaboration involving Compliance, QA, Training, and Workforce Management.