Global Associate Director, Marketing Automation Solutions

Define and implement global strategy and roadmap for Marketing Automation Solutions, ensuring alignment with business objectives and customer engagement priorities.

Act as product owner and technical SME for Marketing Cloud, leading global deployments, harmonizing legacy applications, and integrating Marketing Automation into strategic programs.

Collaborate with global stakeholders, technical teams, and partners to manage product backlog, facilitate Agile delivery, and drive adoption and continuous improvement.

Minimum 6 years experience in digital marketing, customer engagement, commercial technology, or related areas.

Proven expertise with Salesforce Marketing Cloud and Service Cloud within a regulated environment (pharmaceutical or life sciences preferred).

University degree in Business, Science, IT, Marketing, or related discipline.

Experience working in global, matrixed environments managing diverse stakeholders across multiple geographies.

Experienced in Agile product management with a strong track record of delivering technology solutions that create measurable business value.

Comfortable operating as a liaison between business and technology teams in complex multinational organizations.

Strong understanding of Salesforce ecosystems, including architecture, integrations, DevOps, and governance in regulated industries.