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Job Description
Structured overview of role & requirementsAbout This Role
Serve as liaison between client and internal operations teams to manage support, escalations, and service delivery health.
Ensure cloud orchestration and automation operate within target SLAs with minimal downtime, and lead performance meetings to review consumption data and trends.
Make key team decisions, coordinate cross-functional efforts, and provide solutions for cloud service delivery issues.
Minimum Requirements
Minimum 7.5 years of total work experience; 8 years specifically with Python programming.
Must have proficiency in Python and experience with cloud orchestration and automation tools.
Educational qualification: 15 years of full-time education.
Position based at CDC2A - SEZ location.
Ideal Candidate Profile
Subject Matter Expert able to lead and manage team decisions in cloud service operations.
Experienced in cross-team coordination and delivering solutions to cloud service problems.
Strong analytical ability to review performance metrics and effectively communicate with diverse stakeholders.