Software Engineer II - Production support , Splunk/Dynatrace
JPMorgan Chase & Co.Match Score
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Job Description
Structured overview of role & requirementsAbout This Role
Develop, troubleshoot, and maintain software components focusing on system stability and security within JPMorgan Chase Consumer & Community Banking.
Utilize Splunk SPL and/or Dynatrace APM for production support activities including monitoring, alerting, and root cause analysis.
Leverage AI-assisted development tools to improve code quality and delivery speed, ensuring adherence to secure coding standards.
Minimum Requirements
Formal training or certification in software engineering with 2+ years of applied experience.
Hands-on experience in system design, application development, testing, and operational stability within a large corporate environment.
Experience with production support/SRE using Splunk SPL and/or Dynatrace APM for monitoring, alerting, and root cause analysis.
Proficient in at least one modern programming language and database querying languages; experience using enterprise-authorized AI-assisted software development tools.
Ideal Candidate Profile
Experienced in Software Development Life Cycle (SDLC) with production support/SRE background.
Demonstrates ability to critically evaluate and validate AI-generated code outputs within secure engineering workflows.
Familiar with incident triage, escalation, mitigation, CI/CD pipelines, application resiliency, and security practices in an agile environment.