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Job Description
Structured overview of role & requirementsAbout This Role
Develop and implement the annual Learning & Development plan aligned with hotel objectives and brand standards.
Conduct Training Needs Analysis quarterly and annually, prioritize training based on business and feedback metrics.
Manage training delivery including induction, leadership development, compliance training, and evaluate training effectiveness with measurable outcomes.
Minimum Requirements
Bachelor's Degree in Human Resources, Hotel Management, Business Administration, or related discipline.
5–8 years relevant experience in Learning & Development or Training, preferably in hospitality hotels.
Proficiency in MS Excel, Word, PowerPoint; experience managing training budgets and vendors.
Work Experience Required: Minimum 5–8 years in L&D/training roles within hospitality; Notice Period: Not explicitly mentioned in the JD.
Ideal Candidate Profile
Experienced Learning & Development professional with background in hotel operations and service standards.
Skilled in training needs analysis, facilitation, and managing both internal and external training resources.
Capable of aligning L&D initiatives with operational priorities, stakeholder management, and using data to drive continuous improvement.