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Tier-1 brand, remote role, mid-level generalist technical lead attracts many qualified applicants.
Insurance domain and Majesco platform experience are required, limiting cross-industry transferability.
Explicit 5–10 years, 3+ years lead experience, and mandatory production support tech stack raises filter strictness.
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Own end-to-end production support and ensure application stability for customer implementations on Majesco L&AH PAS platform.
Lead incident management: troubleshooting, root cause analysis, and coordinating defect resolution within SLAs.
Mentor support engineers, drive operational best practices, and collaborate across development, product, infrastructure, and customer teams.
5–10 years experience in application support, development, or implementation with 3+ years in a lead developer role.
Strong hands-on skills in Core Java, SQL Server (T-SQL, stored procedures, query tuning), version control (Git or SVN), and production issue troubleshooting.
Experience in Insurance domain required; Life/Annuity/Group/Health Policy Administration preferred.
Bachelor's degree in Computer Science, IT, or related field (B.E./B.Tech/MCA or equivalent).
Experienced in customer-facing incident handling with strong communication and stakeholder management skills.
Proven leadership in guiding teams and mentoring junior engineers in troubleshooting and service excellence.
Familiarity with policy administration support processes and Majesco platforms increases strategic fit.