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Strong brand, common role, mid-level experience and Bengaluru location increases competition.
Low because core Linux, Ansible and infrastructure skills transfer easily across industries.
High due to explicit 4+ years, mandatory Ansible and RedHat certification requirements.
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Manage installed systems and infrastructure in the Systems Operations area, ensuring highest availability.
Lead efforts to increase system efficiencies and reduce human intervention time on operational tasks.
Collaborate with vendors and technical teams to resolve issues and meet technical deliverables.
4+ years of Systems Engineering, Technology Architecture experience or equivalent (via work/training/education).
Experience handling production support and Linux systems is mandatory.
Certification or demonstrated knowledge in Redhat Linux required.
Proficiency in Ansible playbook development is mandatory.
Experienced in technical OS and hardware support including Linux infrastructure components like routers, switches, servers, SAN/NAS.
Skilled in using monitoring, ticketing tools (e.g., Grafana, Splunk, ServiceNow) and infrastructure service management processes.
Ability to communicate with multiple support teams and make timely, accurate decisions including issue escalation.