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Tier-1 brand, metro location, and a common TA sourcer role increase competition.
Sourcing skills transfer broadly, but frontline-sales domain experience increases specificity.
Requires TA/shared-service and process expertise, so moderate filtering on experience and domain fit.
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Own ensuring service level agreements and obligations are met in a specialized process or workstream within Mondelēz International Digital Services.
Co-own development and standardization of operating procedures, driving process simplification and compliance with company policies and legal requirements.
Analyze exceptions, recommend process improvements, and lead continuous improvement initiatives for the team.
Experience and knowledge in a specific process area within a shared service organization.
Experience with process design, process mapping, and business requirement gathering.
Work Experience Required: Not explicitly mentioned in the JD.
No relocation support available.
Comfortable working in shared service environments with a focus on operational service delivery.
Able to influence and collaborate effectively across teams to drive standardization and process improvements.
Experienced in managing process compliance and continuous improvement initiatives within complex organizations.