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Popular PM title and metro location increase applicant density.
Project management skills are broadly transferable but services domain and US-hours need moderate adjustment.
US-hours requirement and tool familiarity moderately restrict candidate pool.
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Manage professional services projects involving Blackbaud solutions, including staffing, scheduling, and delivery management.
Serve as primary contact for customers and internal teams, ensuring clear communication and overall project success.
Monitor and maintain project timelines, status updates, and customer satisfaction throughout project lifecycle.
Work Experience Required: Not explicitly mentioned in the JD
Ability to work U.S. business hours (9 AM to 5 PM ET) including potential after-hours and holiday support.
Experience with project management tools such as Microsoft Visio, Project, Word, PowerPoint; familiarity with Salesforce and/or Certinia is a plus.
Work Location: Sky tech, Financial District, Hyderabad, India
Experience managing multiple customer projects simultaneously with strong time-management skills.
Proven ability to communicate effectively with customers and cross-functional teams to resolve project issues.
Familiarity with project management methodologies and maintaining detailed project documentation.