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Job Description
Structured overview of role & requirementsAbout This Role
Manage and monitor storage environments using Dell EMC, Hitachi, NetApp, Pure Storage, and IBM Storage technologies.
Execute L1 to L3 activities including daily health checks, storage administration, advanced troubleshooting, and team governance.
Lead technical escalations, maintain SLAs, prepare documentation, coordinate vendors, and drive operational improvements including DR and BCP activities.
Minimum Requirements
Experience with storage technologies including Dell EMC (PowerMax, VMAX), NetApp, Hitachi, Pure Storage, IBM Storage platforms.
Proven experience in storage operations covering L1 (monitoring), L2 (administration), and L3 (architecture and governance) activities.
Work Experience Required: Not explicitly mentioned in the JD.
Immediate joiners required.
Ideal Candidate Profile
Experienced in multi-vendor enterprise storage environments with hands-on skills in SAN, NAS, and storage array management.
Able to lead and coordinate cross-functional teams including vendor engagement and incident management for complex storage issues.
Experienced in defining performance metrics, SLAs, process improvements, and supporting storage design and presales functions.