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Strong Tier-1 brand, hybrid remote setup, metro location, and broad SRE skillset increase applicant competition.
Requires deep SRE, virtualization, and enterprise networking expertise, limiting industry transferability.
Explicit 7–13 year requirement and mandatory virtualization, networking, and SRE skills enforce strict filters.
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Own troubleshooting and resolution of complex issues in virtualization, networking, and related systems to ensure high customer satisfaction.
Collaborate with development teams to identify defects, improve product reliability, and incorporate customer feedback into product enhancements.
Mentor junior engineers and contribute to knowledge bases while providing rotational support coverage including off-hours as required.
7-13 years of experience in Systems Reliability Engineering or similar roles.
Strong expertise in virtualization (preferably VMware ESXi), networking (layer 2/3), Linux systems, DevOps, cloud, or enterprise storage.
Degree in Engineering or Computer Science preferred.
Hybrid work setup based in Pune with 3 days in-office presence required; no travel required.
Experienced in direct customer engagement resolving complex technical problems in virtualization and networking domains.
Able to collaborate cross-functionally with developers and external technology partners like VMware, Citrix, and Microsoft.
Operationally skilled in developing internal tools and maintaining comprehensive knowledge resources to improve team and customer outcomes.