





Strong employer brand, metro location, and common systems title balanced by specialized security and DQ responsibilities.
Core infrastructure and incident skills are transferable, but banking governance, DQ and VM requirements increase domain specificity.
Mandated infrastructure, ITIL, observability, VM/IM/PM leadership and banking governance imply strict technical and compliance filters.
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Own Data Quality strategy and implementation for Tier-1 domains, including policy definition, rule enforcement, scoring, and lineage.
Lead enterprise-wide Vulnerability, Incident, and Problem Management activities ensuring SLA adherence, major incident command, and root cause analysis to reduce repeat incidents and improve MTTR/MTTA.
Drive governance and compliance by establishing SLAs/OLAs, RACI matrices, audit readiness, and enhancing tooling and automation for ITSM, observability, and security controls.
Hands-on expertise in Database, Infrastructure, Virtualization, Storage, and Networking technologies.
Deep understanding of ITIL Change Management lifecycle; ITIL certification preferred.
Experience operating Data Quality (DQ), Vulnerability Management (VM), Incident Management (IM), Problem Management (PM) at enterprise scale across cloud and on-prem environments.
Work Experience Required: Not explicitly mentioned in the JD.
Demonstrated leadership in reducing MTTR and managing critical vulnerabilities in global enterprise IT environments.
Experienced in cross-functional stakeholder coordination and executive-level communication, including crisis leadership and storytelling.
Strong technical and strategic background in DevSecOps, SDLC security controls, observability platforms, and ITSM tooling to optimize automation and compliance.