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Job Description
Structured overview of role & requirementsAbout This Role
Own Data Quality strategy and implementation for Tier-1 domains, including policy definition, rule enforcement, scoring, and lineage.
Lead enterprise-wide Vulnerability, Incident, and Problem Management activities ensuring SLA adherence, major incident command, and root cause analysis to reduce repeat incidents and improve MTTR/MTTA.
Drive governance and compliance by establishing SLAs/OLAs, RACI matrices, audit readiness, and enhancing tooling and automation for ITSM, observability, and security controls.
Minimum Requirements
Hands-on expertise in Database, Infrastructure, Virtualization, Storage, and Networking technologies.
Deep understanding of ITIL Change Management lifecycle; ITIL certification preferred.
Experience operating Data Quality (DQ), Vulnerability Management (VM), Incident Management (IM), Problem Management (PM) at enterprise scale across cloud and on-prem environments.
Work Experience Required: Not explicitly mentioned in the JD.
Ideal Candidate Profile
Demonstrated leadership in reducing MTTR and managing critical vulnerabilities in global enterprise IT environments.
Experienced in cross-functional stakeholder coordination and executive-level communication, including crisis leadership and storytelling.
Strong technical and strategic background in DevSecOps, SDLC security controls, observability platforms, and ITSM tooling to optimize automation and compliance.