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Job Description
Structured overview of role & requirementsAbout This Role
Own end-to-end incident management including on-call rotation, triage, mitigation, escalation, and resolution in a cloud infrastructure environment.
Maintain and enhance monitoring systems across environments including dashboards, alerting, log pipelines, and distributed tracing, focusing on reducing alert noise.
Provision and manage AWS cloud infrastructure using Terraform; debug Kubernetes issues; monitor CI/CD pipeline health; contribute to prototyping an AI-powered monitoring tool.
Minimum Requirements
Work Experience Required: 2.5 to 5 years.
Strong experience with AWS, Kubernetes, Terraform, and monitoring/observability tools like Prometheus, Grafana, APM (Datadog/New Relic).
Mandatory ability to write clear, structured Root Cause Analyses for incidents readable by technical and non-technical stakeholders.
Location: Chennai, Tamil Nadu, India (On-site implied but not explicitly mentioned).
Ideal Candidate Profile
Demonstrates ownership and accountability by proactively resolving monitoring gaps and ensuring incident documentation completeness.
Strong analytical skills with understanding of distributed systems behavior under load through logs, metrics, and traces correlation.
Comfortable working in ambiguous and experimental settings, contributing actively to building new AI-based monitoring capabilities.