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Metro Bengaluru location, mid-level generalist freight-payments role, and recognizable retail brand increase applicant competition.
Specialized freight claims, carrier/vendor recovery, and AP processes limit cross-industry transferability.
Explicit 3–5 years and domain-specific freight claims and finance experience make filters moderately strict.
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Manage end-to-end freight claims operations covering damage, shortage, pilferage, seal discrepancies, and invoiced quantity mismatches.
Ensure timely investigation, documentation, liability determination, and recovery or chargeback execution for freight claims.
Drive process governance, case management, escalations, performance reporting, and continuous improvement initiatives to optimize claims resolution and recovery outcomes.
Bachelor’s degree in Commerce, Finance, Supply Chain, Logistics, or equivalent.
3-5 years of relevant experience in financial operations, freight claims, transportation/logistics operations, Accounts Payable, or related operational finance environment.
Strong knowledge of claim investigation, discrepancy resolution, liability assessment, and recovery workflows.
Work Experience Required: 3-5 years of relevant experience.
Experienced in coordinating with multiple stakeholders including Field Operations, Accounts Payable, vendors, and carriers for claims resolution.
Skilled in detailed financial and operational case handling with strong analytical and problem-solving abilities for evaluating disputed claims.
Demonstrates strong ownership and disciplined follow-through in managing claims lifecycle, escalations, and audit-compliant documentation.