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Mid-level, metro role with common 3-6yr requirement and generalist automation/AI expectations.
Automation and AI process skills are broadly transferable, though familiarity with travel tools and EMPOWER Assist increases relevance.
Mandatory 3+ years and proven process automation/AI experience create moderate filtering without strict certifications.
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Evaluate and identify opportunities to improve business processes using automation, AI, and low-code/no-code solutions.
Support coordination, testing, documentation, and stakeholder readiness for automation and AI initiative rollouts.
Promote adoption and knowledge sharing of automation and AI tools including assisting with practical usage and communication to stakeholders.
3+ years in an operational or technology-focused role involving business process evaluation or improvement.
Familiarity with automation, AI, and digital productivity tools in a business environment.
Ability to manage multiple projects with strong attention to detail and communication skills.
Education: Bachelor's degree in a related field preferred but not strictly mandatory.
Experienced in assessing business needs and translating them into scalable automation or AI solutions without being primarily a developer.
Comfortable working collaboratively across teams and communicating technical concepts to non-technical stakeholders.
Possesses familiarity with Microsoft 365, SharePoint, Power Automate, and a continuous improvement mindset focused on process efficiency.