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Strong employer brand, mid-level generalist support title, and metro Bangalore increase competition.
Specialized SASE and network security expertise limits cross-industry transferability.
Explicit 5+ years and 2+ years SASE requirement plus specific networking/security skills make filters strict.
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Lead resolution of complex technical issues in Prisma Access and SASE solutions, including routing and cloud-managed services integration.
Act as technical authority and primary contact for premium enterprise accounts, ensuring optimal SASE deployment and security policy management.
Collaborate with Product Management and Engineering to drive product improvements, mentor junior engineers, and develop technical documentation and training.
Minimum 5 years of experience in technical support or systems engineering, with at least 2 years focusing on SASE or Cloud Security.
Deep hands-on expertise with Prisma Access and strong knowledge of networking protocols (TCP/IP, BGP, OSPF, IPsec VPNs).
Proficient in security concepts including NGFW, ZTNA, SWG, and CASB and tools like Wireshark, MTR, and Curl.
No immigration sponsorship available; work authorization in India required.
Experienced in troubleshooting Hybrid environments including SD-WAN and BGP peering for seamless service delivery.
Experienced in mentoring and knowledge sharing with junior engineers and driving team expertise.
Familiar with Palo Alto Networks certifications and advanced security/product integrations (e.g., identity providers, scripting).