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Junior NOC role in Bangalore with generalist requirements and common applicant pool.
Telecom NOC skills are somewhat specialized but monitoring and incident management transfer to other network operations.
Explicit 0–3 years plus telecom NOC experience and SLA skills creates moderate screening filters.
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Monitor end-to-end network KPIs and alarms for Mobile Telecom Core Network and BSS components.
Perform first-level incident management: triage, initial troubleshooting, incident correlation, and routing to L2 teams.
Coordinate with third-party vendors and manage emergency bridges for priority incidents; conduct periodic network health checks and reporting.
Bachelor’s degree in Engineering or equivalent technical degree.
0–3 years of experience in Telecom Networking or Technical NOC Operations.
Knowledge of L1 NOC processes, SLA adherence, alarm monitoring, and incident management workflows.
Proficient in using user interface dashboards and analytical tools for monitoring.
Experience in first-level network operations support within telecom environments, preferably with Core Network or BSS.
Analytical skills to perform incident correlation and decision-making on incident escalation.
Comfortable working with multiple tools and coordinating with third-party vendors under SLA and process guidelines.