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Tier-1 brand, metro location, and mid-level generalist transport role drive high competition.
Requires transport operations and EHS expertise, moderately transferable across industries with similar fleet/IFM contexts.
Many mandatory compliance, SLA, audit and reporting requirements but no explicit years makes filtering moderately strict.
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Ensure 100% compliance of vehicle and driver documentation across all active transport assets, with monthly surprise audits covering 25% of records.
Manage transport incident reporting and risk management, including timely escalation, detailed root cause analysis, and adherence to client reporting standards.
Drive transport operations performance via accurate daily/weekly/monthly reporting, customer satisfaction targets (minimum 75%), vendor management, training, and process improvement initiatives.
Work Experience Required: Not explicitly mentioned in the JD
Role requires on-site presence in Gurugram, India.
Must manage compliance and reporting for driver and vehicle documents per client and internal audit standards.
Experience with transport operations risk, safety, incident reporting, and EHS management is mandatory.
Experienced in managing complex transport operations with strict compliance and client SLA adherence.
Proficient in operational reporting, vendor management, and executing process innovations for cost optimization.
Skilled in risk management and incident investigation within transport or facility management contexts, and capable of maintaining multiple stakeholder relationships.