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Strong employer brand, mid-level generalist CRM/operations role with broad responsibilities increases applicant competition.
Facilities and tenant-relationship skills partly transferable, but IMS and real-estate specifics raise sensitivity.
Explicit 5–8 years requirement and IMS/regulatory responsibilities make screening moderately strict.
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Oversee operations across all sites ensuring compliance with regulatory requirements and implementation of uniform SOPs and IMS.
Coordinate with site teams to ensure timely completion of major works, track and close operational items, and manage customer relationships.
Submit timely MIS reports, respond to occupant concerns, support emerging business through lead sharing, and assist in people performance evaluation and succession planning.
MBA or Graduation in any field.
5-8 years of work experience.
On-site work location: Ludhiana, Punjab.
Scheduled weekly hours: 48.
Experience managing multi-site operations with strong coordination and compliance focus in real estate or facilities management.
Ability to implement standardized processes and improve service efficiency across sites.
Comfortable supporting business growth initiatives and collaborating with senior management on performance assessments.