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Tier-1 bank brand and metro location balanced by seniority and niche onboarding specialization.
Role requires deep banking onboarding, documentation, and compliance expertise making industry background highly important.
Explicit 10-12 years, domain-specific onboarding, compliance, and leadership requirements imply high shortlisting strictness.
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Manage end-to-end client onboarding including customer interaction, documentation issuance, review, and system setups.
Lead day-to-day account opening and maintenance processes ensuring timely, accurate delivery and high-quality customer service.
Drive process improvements, risk management practices, and cross-functional project management impacting department performance and client satisfaction.
10-12 years experience in documentation review, account maintenance, and related cash products preferred.
Bachelor’s/University degree or equivalent experience required.
Strong communication skills with ability to interact with internal and external stakeholders including senior management and regulators.
Willingness to work staggered hours, shifts, weekends, and public holidays as required.
Experienced in managing complex client onboarding processes with strong project and people management skills.
Ability to balance business objectives with risk and control adherence, demonstrating sound ethical judgment.
Proven ability to lead cross-functional teams, coach staff, and influence senior stakeholders within a financial services environment.