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Mid-level, bilingual customer-facing role in Bangalore at a known enterprise, generalist title increases applicant density.
Requires Japanese language skills and IT infrastructure experience, limiting transferability across industries.
Mandatory Japanese proficiency and technical experience create strict language and domain filters.
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Analyze and troubleshoot IT systems problems, offering technical solutions and integration for client projects.
Participate in long-range strategic planning of IT infrastructure and oversee operational execution across varied platforms.
Collaborate closely with Architects, Technicians, and PMs throughout project lifecycles, managing client expectations and internal risks.
Minimum 2 years of experience preferably in IT or technical setting.
Fluent in Japanese (JLPT N3 or above) and English, both written and verbal.
Proficiency in IT systems covering networks, hardware, software, and troubleshooting.
Experience with SCRUM or Project Management methodologies.
Comfortable working across multiple platforms with a strong client-focused approach, especially with Japanese clients or multicultural teams.
Skilled in handling client communications and negotiations with proven analytical and problem-solving abilities.
Ambitious to grow towards roles like Architect or Distinguished Engineer with openness to learning cloud technologies and IT service management tools.