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Generalist operations title and mid-level (5+ years) experience raise applicant competition.
Role requires logistics-specific skills (air/ocean import, customs), so industry experience is highly important.
Preferred 5+ years and industry-specific ocean/air import experience moderately restrict candidate pool.
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Own end-to-end air import operations including shipment tracking, coordination with airlines, ground handlers, and customs, and ensuring timely processing and delivery.
Resolve operational issues such as shipment discrepancies, damages, misrouting, and customs queries while maintaining customer communication with regular status updates.
Verify vendor invoices against agreed rates and prepare operational and performance reports on shipment status and delivery.
Bachelor's degree or equivalent required.
Experience Required: Not explicitly mentioned; Preferred experience is 5+ years in end-to-end Ocean Export operations but air import operations experience is implied by role.
Must be able to coordinate with airlines, ground handling, customs, and transporters for import shipment processing.
Notice period: Not explicitly mentioned.
Experienced professional likely to succeed has operational expertise in air import or ocean export logistics with an understanding of end-to-end shipment processes.
Comfortable working in a dynamic, cross-functional coordination role involving airlines, customs, ground handling, and transport vendors.
Demonstrates operational accuracy in invoice verification and shipment documentation, with experience preparing shipping and performance reports.