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Job Description
Structured overview of role & requirementsAbout This Role
Administer and operate AI platforms including ChatGPT Enterprise, Claude Enterprise, KNIME Server/Business Hub, and Alteryx Server, ensuring platform health and availability.
Manage user provisioning and access controls using Entra/SCIM, RBAC, SSO, and compliance with enterprise security policies.
Collaborate with product management and vendor support to handle upgrades, integrations via APIs, incident resolution, automation, and compliance audits.
Minimum Requirements
Bachelor's degree in Computer Science, IT, Information Systems, or related field.
Minimum 3 years of systems engineering or platform administration experience.
Experience with enterprise SaaS platform administration, especially ChatGPT Enterprise, Claude Enterprise, KNIME and/or Alteryx server/business hub.
Working knowledge of Entra ID/Azure AD, SSO, SCIM, MFA, OpenAI and Claude APIs; experience with PowerShell and Python automation; experience with Jira, Confluence, or Azure DevOps.
Ideal Candidate Profile
Experienced in managing AI platform environments with operational ownership of deployment, monitoring, and incident management.
Comfortable working in a multi-geography, follow-the-sun support model, collaborating closely with product management and vendor teams.
Skilled in platform automation, integration with enterprise collaboration tools, and ensuring enterprise security and compliance controls.