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Job Description
Structured overview of role & requirementsAbout This Role
Manage overall sales responsibility for a small customer portfolio, ensuring customer relationships and performance targets are met.
Support sales administration activities including managing email communications, internal cases, and responding to customer inquiries according to business requirements.
Analyze customer segments and feedback to sustain sales volumes, identify growth opportunities, coordinate with internal teams for solutions, and maintain accurate sales records.
Minimum Requirements
3-6 years of front line sales experience in the shipping industry.
Any graduate degree.
Excellent communication skills.
Work Experience Required: 3-6 years in frontline sales from shipping industry.
Ideal Candidate Profile
Experienced in customer relationship management with a focus on a manageable customer portfolio size.
Skilled in coordinating cross-functional teams including sales, customer success, operations, and dispute resolution to drive customer satisfaction and sales growth.
Analytical in identifying opportunities from customer feedback and segment performance to enhance share of wallet and service quality.