Back
Tier-1 bank, metro location, and common mid-level fraud-ops title create high applicant competition.
Banking fraud-operations requires domain-specific experience, making cross-industry transfers difficult.
Explicit 2–5 years requirement plus mandatory fraud operations leadership in regulated banking increases shortlisting strictness to high.
Login to See Your Match Score
Create a free account or log in to unlock your CV match score across:
Lead and develop a medium-sized team of Fraud Agents to meet performance metrics, ensure quality customer service, and properly assess fraud risk.
Manage and improve fraud operation processes through analysis of trends, project management, and innovation to minimize fraud loss and enhance team productivity.
Handle full supervisory duties including performance evaluation, staffing decisions, and team motivation, while maintaining compliance with laws, policies, and ethical standards.
2-5 years of relevant experience in Fraud Operations or Leadership role.
Bachelor's degree or equivalent experience required.
Proficient project and performance management skills.
Effective written and verbal communication skills; proficiency with Microsoft Office.
Experienced in managing fraud operation teams with a focus on volume, quality, and timeliness of results.
Capable of driving organizational change and process improvements through data analysis and innovation.
Strong leadership capability demonstrated by developing talent, managing staffing decisions, and influencing cross-functional teams.