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Job Description
Structured overview of role & requirementsAbout This Role
Manage all daily branch operations including cash, clearing, account opening, and service requests ensuring operational efficiency.
Ensure 100% compliance with KYC/AML, RBI, and audit norms by maintaining accurate documentation and preparing for audits/inspections.
Collaborate with sales and service teams to improve customer experience and drive cross-selling of insurance, investments, and activation of digital banking.
Minimum Requirements
3 to 9 years of experience in branch operations.
Graduate degree required; banking certifications preferred (JAIIB/CAIIB preferred).
Mandatory knowledge and adherence to KYC/AML guidelines and RBI audit norms.
Not explicitly mentioned: notice period or strict location constraints, though role is based in Prakasam.
Ideal Candidate Profile
Experienced in managing branch operations with strong compliance and audit management skills.
Demonstrates capability to coordinate across teams to enhance customer service and cross-sell financial products.
Skilled in training frontline staff and handling operational controls like cash, vault, ATM, and reconciliations.