ServiceNow Solutions Technical Product Owner
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Job Description
Structured overview of role & requirementsAbout This Role
Lead end-to-end delivery and support of the ServiceNow platform focusing on HRSD, S2P, and Employee Center modules to enable global HR, Procurement, and Finance services.
Design and architect scalable and secure ServiceNow technical solutions including integrations with enterprise systems, managing product backlogs and agile delivery teams.
Serve as primary technical product owner collaborating across multiple global teams and vendors to prioritize features, communicate with stakeholders and measure product success using data-driven KPIs.
Minimum Requirements
Bachelor's degree in IT, MIS, Computer Science, or Business Administration.
10-12 years of experience with the ServiceNow platform including HRSD or Source-to-Pay implementations.
ServiceNow Certified System Administrator and Certified Implementation Specialist (HRSD and at least one other product).
Minimum 2 years leading technical product teams in Agile environment; experience with JIRA/Confluence preferred.
Ideal Candidate Profile
Experienced in global, cross-functional product leadership with strategic mindset on technology investments and outcomes measurement.
Strong technical leadership and collaboration skills to work with varied stakeholders including developers, business SMEs, and vendors.
Hands-on expertise in ServiceNow platform architecture, agile product ownership, and driving user experience enhancements in complex enterprise environments.