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Mid-level metro role with niche Japanese requirement reducing applicant density.
Japanese fluency and ITIL infrastructure focus limit cross-industry portability.
Mandatory 5–7 years, JLPT certification, and ITIL experience create strict shortlisting.
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Manage and optimize IT infrastructure projects for Japanese clients, ensuring peak system performance and adherence to project timelines.
Coordinate cross-functional teams, vendors, and suppliers, tracking project milestones, quality, KPIs, and mitigating risks.
Provide incident, problem, and change management support while serving as the key liaison between stakeholders in Japan and India, leveraging Japanese language expertise.
5-7 years of experience in IT infrastructure management projects.
Japanese Language Proficiency Test (JLPT) certification at level N1, N2, or N3 required.
Proven experience delivering IT Service Management (ITIL) projects, including incident, problem, and change handling.
Effective communication skills in Japanese and English for interaction with Japanese and Indian stakeholders.
Experienced in working with Japanese clients or in multicultural teams with understanding of Japanese work culture.
Demonstrates strong technical aptitude for IT environments and proactive problem-solving in critical situations.
Able to independently manage multiple tasks, prioritize project risks, and drive client-focused IT infrastructure solutions.