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Strong hotel brand, Mumbai metro location, and mid-level generalist L&D role increase applicant competition.
Role requires hospitality-specific skills, guest-service focus, and brand compliance, limiting cross-industry transferability.
Explicit 2–3 year requirement plus mandatory hospitality L&D experience increases filtering strictness.
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Support and drive the Learning & Development function by coordinating and executing hotel-wide and departmental training programs aligned with business priorities and brand standards.
Develop and maintain training needs analysis, annual training plans, and calendars; monitor training effectiveness and compliance, and manage training documentation and records.
Collaborate with Department Heads, trainers, external partners to embed learning culture, adapt global programs locally, and support colleague capability development including leadership and mandatory training.
At least 2 years of related work experience post associate degree OR at least 3 years post undergraduate degree in Learning & Development, preferably within hospitality.
Proven experience in managing and delivering multi-unit learning or organizational development programs.
Proficient in Microsoft Office (Excel, Word, PowerPoint, Outlook); strong oral and written communication skills required.
Work Experience Required: Minimum 2 years post associate degree or 3 years post undergraduate degree as stated; no explicit mention of notice period or strict location constraints.
Background and experience in hospitality sector L&D with ability to manage multi-cultural, multi-level learning programs and stakeholders.
Strong organizational and project management skills with capability to design new training content and coach trainers and managers.
Demonstrates effective communication, leadership in learning culture adoption, and operational alignment of training activities supporting continuous development and performance improvement.