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Generalist intern role attracts applicants, but non-metro location and lesser-known brand reduce competition.
Customer service and operations skills are highly transferable across industries and roles.
No explicit years or certifications; preference for customer service experience but generally flexible screening.
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Serve as first point of contact for clients, handling inquiries and providing detailed service and facility information.
Manage membership processes including registrations, renewals, cancellations, and handle invoicing with cash and online payments.
Support front desk operations and assist in streamlining procedures to improve efficiency and member experience.
Graduate or pursuing BBA/BBM degree focused on Sales, Marketing, Hospitality, or Operations.
Proficiency in Google Workspace, especially Google Sheets and Drive.
Prior experience in customer service, hospitality, administrative roles, or fitness industry preferred.
Work Location: Bhubaneswar; Mode: Full-Time, Work from Office.
Comfortable handling client interactions and managing operational tasks in a fast-paced environment.
Familiarity with membership management systems or similar administrative platforms is a plus.
Has demonstrated communication skills and ability to contribute to process improvements and team collaboration.