Associate Director, Vendor Management, Commercial Operations, Revenue Assurance, Billing Governance

Translate senior leadership priorities into transformation roadmaps, automation programs, governance frameworks, and measurable business outcomes.

Lead cross-functional initiatives from concept through adoption to deliver improvements in revenue, cost, productivity, controls, and customer outcomes.

Drive enterprise-wide adoption of AI-enabled automation and scalable digital workflows in telecom commercial operations and vendor management.

Proven experience leading complex cross-functional transformation and automation projects in telecom, commercial operations, finance, or supplier ecosystems.

Strong knowledge of telecom products, billing, revenue assurance, service delivery, and related technology dependencies.

Proven ability to develop business cases and manage financial and commercial governance for revenue protection and cost optimization.

Work Experience Required: Seasoned professional with demonstrated success in enterprise transformation and automation; exact years not specified.

Experienced leader who can operationalize senior leadership strategy into executable and measurable multi-team programs.

Strong familiarity with telecom operations, AI/automation technology adoption, and cross-functional team development.

Able to manage ambiguity and complex stakeholder environments to sustain organizational capability and governance.