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Job Description
Structured overview of role & requirementsAbout This Role
Provide first and second line support for compute, storage, and networking issues on on-premises and public cloud SLES Linux servers.
Manage OS and application patching, upgrades, backups, and performance/capacity management in a 24x7 shift environment.
Set up monitoring alerts, reports, dashboards and coordinate with other teams to maintain system health and deliver SLA reports.
Minimum Requirements
Experience in Linux system administration, including RedHat and SLES Linux.
Must be willing to provide 24x7 on-call support on a rotational basis and travel for both short-term and long-term assignments.
Work Experience Required: Not explicitly mentioned in the JD.
Knowledge of ITIL best practices, incident/change/problem management, and scripting skills with Shell/Perl/Python required.
Ideal Candidate Profile
Skilled in Linux administration with experience in virtualization technologies such as KVM or VMware and cloud platform administration (AWS/Azure/GCP) as a plus.
Able to operate under 24x7 shift schedules, handle incident RCAs, and align with SLA uptime targets.
Comfortable working with system monitoring tools, automating routine tasks, and collaborating across teams for operational improvements.