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Tier-1 brand and metro Bangalore presence increase applicant competition.
Vendor management skills are transferable across industries, but IT outsourcing context requires specific governance experience.
Explicit 12+ years requirement, senior leadership expectations, and mandatory vendor governance expertise tighten filters.
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Lead and re-establish a centralized Vendor Management Office (VMO) to drive accountability, vendor alignment with business objectives, and performance monitoring.
Define and implement vendor management strategy, governance, and standardized processes, ensuring operational excellence and value realization across all strategic technology partners.
Build and maintain executive-level vendor relationships, oversee contract and financial management, and drive risk mitigation, compliance, and continual process improvement.
12+ years experience in IT Service Management, Service Delivery, or Operational Governance roles.
Proven experience managing AMS or Infrastructure vendors in complex, multi-region organizations.
Strong knowledge of IT outsourcing models, vendor lifecycle management, compliance, and risk frameworks.
Primary work location: Bangalore Karle Town SEZ; proficiency with tools like ServiceNow and reporting/dashboard tools preferred.
Experienced leader capable of driving centralized vendor management and cultural change in a large, complex organization.
Strategic thinker with demonstrated ability in vendor governance, performance analysis, and contract oversight linked to business outcomes.
Skilled communicator comfortable influencing senior stakeholders and building collaborative, trust-based vendor partnerships.