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Tier-1 brand, mid-level DevOps, metro location, and broad common skillset increase applicant competition.
Core infrastructure and monitoring skills are broadly transferable, though banking compliance and BCP add some domain specificity.
Explicit 4+ years plus many mandatory tools, cloud and ITIL requirements make shortlisting highly strict.
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Handle complex technical issues and initiatives involving large scale applications, systems, and databases.
Identify and recommend process improvements in technical support strategies to maintain and enhance system performance.
Serve as an internal consultant, providing technical guidance and resolving incidents to meet business SLAs, including batch monitoring and production support.
Minimum 4+ years of Systems Engineering experience or equivalent through work experience, training, military experience, or education.
Bachelor's or Master's degree required.
Experience with UNIX commands, SQL Server queries, job scheduling tools (preferably Autosys), and ETL applications (Informatica and others).
Experience in cloud support and migrations, specifically Google Cloud Platform (GCP) and Azure; knowledge of ITIL concepts including Incident, Problem, and Change Management.
Experienced in application production support with strong incident and problem management skills to ensure zero business impact and SLA adherence.
Familiar with batch monitoring, multiple monitoring tools (ITRS Geneos, Grafana, AppDynamics, Splunk, etc.), and scripting languages (Shell, Perl, PowerShell).
Comfortable working in flexible rotational shifts within IST (05:30–14:30 or 13:30–22:30) and supporting cloud migration and monitoring activities.