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Tier-1 brand plus mid-level generalist FM role with broad skill requirements increases applicant competition.
Facility management skills transfer across industries but hospitality/soft-services background is preferred, limiting broad fit.
Mandatory 3–5 years FM experience and hospitality/building management background enforces moderate filtering.
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Manage and prioritize all soft services facility needs including housekeeping, landscaping, pest control, and vendor coordination for service delivery.
Conduct daily property rounds, maintain and share daily/monthly reports with management and clients, and oversee staff adherence to standards and procedures.
Ensure client satisfaction by resolving queries, meeting Key Performance Indicators and Service Level Agreements, and assisting in audit and reporting activities for facility management.
Degree or Diploma in Hotel Management OR Graduate with Building Management experience.
3 to 5 years of experience in Facilities Management, preferably from reputed Hotel Management institutes like IHM.
Strong knowledge of facility/building/property operations and occupational safety requirements.
On-site work location in Trivandrum, Kerala; Scheduled weekly hours: 48.
Experienced in client-centric facility operations with a focus on achieving service level targets and continuous improvement.
Ability to lead and mentor vendor and housekeeping staff effectively and manage multiple teams/vendors.
Comfortable with administrative duties including reporting, data management, and usage of client-specific app-based tools for facility operations.